Frequently Asked Questions
Everything you need to know about your Atalea experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our cuts are designed for a modern, tailored fit.
What payment methods do you accept?
Atalea accepts all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and buy-now-pay-later options via Klarna.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use organic cotton, recycled polyester, and eco-friendly dyes across 80% of our seasonal collections.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.