Returns & Exchanges

At Atalea, we want you to be completely in love with your new wardrobe additions. If your purchase isn't quite right, you can return or exchange any unworn items with tags attached within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

• 3.
  Affix Shipping Label

  Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier service and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.